J&J Security is a trusted provider of customized security solutions for both residential and commercial clients. From advanced CCTV systems and burglar alarms to fire alarms and smart home automation, J&J delivers reliable protection and peace of mind. With professional installations and 24/7 monitoring, their goal is to keep your property and loved ones safe with cutting-edge technology tailored to your specific needs.
J&J Security has provided exceptional protection for homes and businesses since 2007. Located in Snellville, GA, our security company assists clients throughout Georgia, Tennessee, Alabama, and Wisconsin. Whether your concern is crime or fire, we’re here to give you the security system solutions you need.
Gorden Denny2024-07-28 J&J Security Systems #AWESOMENESS 🔊😇🔊 Tammy Hulsey2024-07-17 Yesterday our power went off and not only did I receive an email, I received a phone call within a couple of minutes of it’s going off. Nobody was home so I was very happy to be informed. Also, my mom lives on the same street so I was able to call and check on her. A tree had fallen but not in either one of our properties, but it could have been. Also, I received an email just as soon as the power was restored. I received the email from J&J fifteen minutes before Georgia Power notified me. Again, I was able to check on my mom to be sure her power was on, too. I really appreciate the promptness and reliability of this system. It even gave me a bonus this time to be able to check on my Mom. Great service!!! Thank you! Chad Elliott2024-07-13 I recently engaged J&J Security Systems for an installation, attracted by their high 5-star reviews. However, my experience was mixed, and I’d rate the service closer to 3 stars based on several issues encountered. The initial interaction started poorly when their after-hours answering service failed to return my call. A simple overlook, but after a follow-up call, a salesperson came out to evaluate and assured us that they could “do whatever we needed.” However, the PDFs attached to the invoice of the models to be installed did not match what was actually installed, the promised mobile app was not set up, and the functionality, while it worked, did not live up to expectations. The installer, while fairly knowledgeable, knew “just enough to be dangerous.” He set the device with a static IP without understanding our network setup, which could lead to potential conflicts and loss of access to the device later on. He also seemed unfamiliar with the specific product during the post-installation walkthrough, which would have been acceptable if the company offered tech support. Unfortunately, their invoice states that return trips for commercial customers, including re-training, is billed at $125/hr. The installation of the push-to-exit button was particularly frustrating. Initially, it was installed off-center on the door post, and the team left with a “that’s the best we could do” mentality. I had to withhold the final payment for the owner, Johnny, to return a week later and correct the installation. Even now, the push-to-exit button is not back-lit as you'd expect and does not work as expected; clients need to “press and hold” to exit rather than simply push to exit. I did however let him know that I'd accept this, as it seemed to be even more of a hassle to order in the correct part and delay this project even further. During the setup of the mobile app, I was called by the third-party tech company who informed me of what I needed to tell the installers for them to set me up - at that point, it seemed like I was working for them. On the positive side, Johnny was responsive when I withheld the final payment and did make efforts to address and correct the issues. However, the overall experience fell short of their high rating and my initial expectations. EDIT: Everything said in the response by the owner is 100% accurate, I did not want to continue the back and forth and waiting another week for issues to be resolved. The pictures were provided to show the primary issue was resolved. The initial quote was in-fact outside of our budget, however the model numbers/equipment aforementioned was not provided until the price was agreed on, emails with deposit required were sent with models the "to-be-installed", and the deposit was paid on-time. Don't get me wrong, the system DOES work and is functional, and the attempt to make good was also noted in the initial review, however my overall experience is still an OK 3-star review overall. Darwin Dawson2024-07-01 Very easy process and quick. Very knowledgeable and a great company to do business with. I look forward to a great relationship in the future. Clean installs as well. Thank you J & J for your partnership. Zain Rehmani2024-06-24 About a year ago, I ended up shutting down the entire home surveillance system after making several unsuccessful attempts to fix one of the noisy cameras but J&J Security Systems fixed it within 30 minutes. Great job, J&J team 👍 Watson Holley2024-06-20 Great customer service.very professional. Madison Barnett2024-06-15 Great service and reasonable prices. Look no further if you need a security system or home automation. Carlos Rodriguez2024-06-14 Efficient and reliable.